Success Story
40-location McDonald’s operator auto-reopens 2.3K marketplace downtime incidents, saves 142h in downtime, and protects $15.3K in revenue in 30 days.
Summary
A 40-location McDonald’s operator was driving strong delivery volume across DoorDash and Uber Eats, but keeping stores consistently live on marketplaces still required too much manual attention.
With Voosh Marketplace Store Uptime, the team brought downtime visibility, auto-recovery, and performance tracking into one operating workflow. In 30 days, Voosh auto-reopened stores 2,346 times, saved 142h 23m in downtime, and protected an estimated $15.3K in revenue, giving the operator a faster, more reliable way to keep stores online and capture more marketplace demand.
The Challenge
Before Voosh, the operations team was dealing with a problem that gets expensive fast at scale:
Downtime was hard to catch fast enough.
Stores could go offline without warning, and even short outages could quietly eat into orders and revenue.
Recovery depended on manual action.
Teams had to notice the issue, log in, investigate, and switch stores back online themselves.
Small incidents became a multi-store operations problem.
Across 40 locations, isolated downtime events turned into constant monitoring and avoidable operational drag.
The impact was hard to quantify clearly.
The team could see stores go offline, but not always in a way that tied incidents back to time saved and revenue protected.
Voosh Impact
$15.3K
Estimated revenue protected from avoided downtime in 30 days
2,346
Times stores were auto-switched on through Voosh Auto-Reopen
142h 23m
Downtime saved across protected stores
40 stores
Managed through one uptime monitoring and recovery workflow
Why It Worked
One system for uptime visibility and action.
The team could move from incident detection to recovery without relying on disconnected tools or manual follow-up.
Faster recovery across DoorDash and Uber Eats.
Auto-reopen reduced the time stores stayed offline and helped the operator protect more ordering hours.
Clearer proof of operational impact.
Voosh turned marketplace uptime from a reactive task into a measurable performance lever.
What Voosh Did
Centralized uptime across every store.
Voosh gave the team one view of downtime activity and recovery actions across all 40 locations.
Automated store reopen actions.
When eligible downtime incidents were detected, Voosh automatically switched stores back online to reduce lost order time.
Reduced manual monitoring.
The platform removed the need for teams to constantly watch marketplace status and respond store by store.
Made downtime measurable.
Operations could see how often auto-reopen was triggered, how much downtime was avoided, and what revenue was protected.
Created a cleaner operating workflow.
Instead of reacting manually to every outage, the team had a more repeatable system for marketplace uptime management.
